Essential Utilities Reviews

2.8

29% would recommend to a friend

(22 total reviews)
avatar

Christopher Franklin

24% approve of CEO

43% positive business outlook

Essential Utilities has an employee rating of 2.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Essential Utilities employee rating is 23% below average for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

22 reviews
2.0
Jun 1, 2026

Going Downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid WFH schedule and vacation days

Cons

The pay is not on par with other utility companies. Essentials HR department is an embarrassment. The lack of communication is shocking. The People's Gas side is treated like an afterthought. Not a lot of room for growth.

3.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Good place to learn a trade

Cons

Sometimes thrown to the wolves

5.0
Oct 16, 2025

Amazing People

Recommend
CEO approval
Business outlook

Pros

The People as second to none. Please go out of their war to help you and its genuine.

Cons

May need more training resources

Viewing 1 - 3 of 22 Reviews

Glassdoor has 24 Essential Utilities reviews submitted anonymously by Essential Utilities employees. Read employee reviews and ratings on Glassdoor to decide if Essential Utilities is right for you.