Feels like a sinking ship - Toronto office - Anonymous employee tms Employee Review

3.0
Jul 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- summer hours - mini massages once a month - free lunch Fridays (Sept to May) - pay is comparable to industry standards - friendly people - great work/life balance

Cons

- People have been leaving in waves since the start of 2015. I would estimate 40-50 staff have left TMS since the beginning of the year (this is close to 1/2 of the company!) - Weak senior management leadership - Not sure what the vision/direction of the Toronto office - Mundane client work - there is no opportunity for any type of innovation (unless you are working in the Marketing Science team) - Trying to be a digital agency but is so far from it

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5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Very fun and challenging work. Good work life balance

Cons

Tends to promote based on years of experience

3.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good company benefits, great office, 2 days a week hybrid schedule

Cons

barely any salary increases or bonuses, clients are disrespectful

2
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tms Response
6d
Thank you for sharing your feedback. We appreciate hearing that you value our benefits, office environment, and hybrid work flexibility. We would like to clarify that we regularly review compensation and make salary adjustments each year based on performance, market considerations, and overall contribution. We also have a long-standing history of recognizing employee achievements through bonus programs. We understand that client-facing roles can sometimes present challenging situations, and we are committed to supporting our employees while continuing to strengthen our client relationships and service approach. We appreciate your feedback and will continue working to create a positive and rewarding workplace for all employees.
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