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      theITSupportCenter

      Engaged employer

      theITSupportCenter reviews

      Remote Tech Support with Room for Growth - Certified Tech Advisor theITSupportCenter Employee Review

      5.0
      Aug 1, 2025
      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      ITSC promotes from within and actually tracks performance. I started as level 1 help desk and now I mentor new hires when I’m not working with users.

      Cons

      Promotion paths could be more clearly outlined, but they exist.

      Explore other reviews about theITSupportCenter

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The team celebrates wins and rallies when days are tough. It’s a genuine community

      Cons

      Remote teammates require extra effort to connect with

      4.0
      Jun 3, 2026
      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      People hear are great and always willing to help each other out. It's a whole other level of teamwork

      Cons

      Pay structure is a bit misleading. They pay for active case work and not hourly

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