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      theITSupportCenter

      Engaged employer

      theITSupportCenter reviews

      Support here is different than anywhere else I've worked - in a good way - Certified Tech Advisor theITSupportCenter Employee Review

      5.0
      Aug 27, 2021
      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked tech support for 8+ years and theITSupportCenter is way different. The focus here is 105% on Customer Service - REALLY nice change for me and they reward/recognize the Techs that go the extra mile.

      Cons

      The company pays really well but when things get busy, which they do, they expect you to rise to the occasion - which is fair. Management is understanding if you have personal reasons but they expect you to pull your weight.

      Explore other reviews about theITSupportCenter

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The team celebrates wins and rallies when days are tough. It’s a genuine community

      Cons

      Remote teammates require extra effort to connect with

      4.0
      Jun 3, 2026
      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      People hear are great and always willing to help each other out. It's a whole other level of teamwork

      Cons

      Pay structure is a bit misleading. They pay for active case work and not hourly

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