Sales Management Continues to Make Improvements, Upgrade Comp Plan - Account Executive ooma Employee Review

5.0
May 24, 2019
Recommend
CEO approval
Business outlook

Pros

The core product is solid, management have all come from a sales background, the comp plan makes it possible to hit 6 figures with essentially an entry-level cloud services sales position. The company has set up a solid customer service platform, and along with being the top-rated VoIP provider for multiple years in a row, it makes Ooma Office an easier sell than competing telecom services. Good benefits, 401k match, stock options, and more importantly for me was the fact that they are aggressively expanding and new roles are opening up so there is a real possibility for career advancement in a hurry.

Cons

At times it feels like working for a start-up, but one without any debt. So if you don't tolerate changes in your job description well, this might not be the job for you just yet. There have been a number of changes during my tenure, but they were always for the better in my opinion.

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ooma Response
7y
We are happy you are part of the Ooma family!

Explore other reviews about ooma

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

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