1.0
Dec 16, 2015
Former employee, less than 1 year
Toronto, ON
Recommend
CEO approval
Business outlook
Pros
I was left alone to run my store as I see fit
Cons
-Poor Upper Level Management (No support for front line staff) -Unorganized HQ - no internal communication, no follow up from Director of Stores, No District Managers to support stores -No training program (opened a new store and shown in 10 minutes how to use the POS system and left to fend for ourselves) -Sales Targets are not based on any supporting data to the demographic and market that the store is in -Buyers are out of touch with what sells in different markets and do not buy enough Hero items to support store sell through on these products