Customer Service Experience - Customer Service Representative/Team Leader iQor Employee Review

4.0
May 17, 2023
Recommend
CEO approval
Business outlook

Pros

Maintenance A level customer service through voice, chat and email.

Cons

Giving incentives: Being rewarded for working harder is the easiest way to motivate the agents to give their best. They can be rewarded with: Raises Bonuses Profit sharing Signing bonus Stock options Materialized gifts

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iQor Response
3y
Thank you for taking the time to write a review. iQor strives to provide a positive work environment with great benefits, compensation, and growth opportunities. We apologize if this wasn't your experience. We wish you the best of luck in the next phase of your career and hope you find somewhere you feel you can succeed.

Explore other reviews about iQor

5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

easy pre screening interview over the phone

Cons

have not been hired yet

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Really nothing, they will do anything but get you paid

Cons

Bonuses are unreachable, they thrive on employees being poor. If you want to be micromanaged for $40k a year, go ahead. I had one of the most successful accounts in the company and i walked away with $60k. NOT WORTH IT

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