Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iQor?

53% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (677) , Customer Service Representative (CSR) (264) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (77) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 153 reviews)); "Good people and caring." ((in 113 reviews)); "Good benefits They train well the employees" ((in 82 reviews)); "workers and good training" ((in 70 reviews)); "Work from home is good i guess." ((in 66 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 205 reviews)); "Salary is low and there is no such a thing like overtime" ((in 118 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "The managers at this company are terrible." ((in 45 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor redundancy and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Toronto , Montreal , North York , Cambridge , Quebec , Anjou , Victoria Park Village

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iQor

iQor Reviews

3.2

53% would recommend to a friend

(3,168 total reviews)

Chris Crowley

64% approve of CEO

48% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Career opportunities

3.0

Culture and values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

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Disability

Parent or family caregiver

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Reviews by job title

3K reviews

4.0

Jun 26, 2026

Convenient location but unexpected up-selling practices

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Near my current address and accessible.

Cons

They said that there's no up-selling but surprise!

3.0

Jun 21, 2026

Great training but management's demands are high

Senior customer service representative

Recommend

CEO approval

Business outlook

Pros

International account great training and coaches

Cons

Management a lot of calls everyday, low annual increase

1.0

Jun 16, 2026

Micromanagement and poor pay make it not worth it

Account executive

Recommend

CEO approval

Business outlook

Pros

Really nothing, they will do anything but get you paid

Cons

Bonuses are unreachable, they thrive on employees being poor. If you want to be micromanaged for $40k a year, go ahead. I had one of the most successful accounts in the company and i walked away with $60k. NOT WORTH IT

Viewing 1 - 3 of 3,168 Reviews

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Jobs at iQor

Customer Service and Collection Representative

Customer Service Agent – Credit Card Services

Collections Specialist

Inbound Sales Representative

Sales Manager - Nashville, TN

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iQor

iQor Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Convenient location but unexpected up-selling practices

Great training but management's demands are high

Micromanagement and poor pay make it not worth it

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