Pros
Worked with infrastructure, Cisco switches, provisioned Lenovo Laptops, Desktops, network troubleshooting, TCP/IP, DHCP, IP phone Sys admin, completed Two office moves. Even when my boss dropped dead of a heart attack during one of the moves I was able to keep goin. Supported remote radio stations, Fixed server issues. Was hands and eye for corporate help desk. Managed 240 users, active directory local groups and security groups, Managed 24/7/365 News systems for in air talent. Main focus was dealing with upper management as well as new hire set ups. In charge of security at local level. On call all the time. Went into the station at a drop of a hat. New more than my disrespect report. Handled upgrades, patches, fixes. Break fix in conference rooms. Daily ticket queue management. Managed file shares, mapped drives, backups.
Cons
Was laid off with no reason after 15 years 9 months. Boss couldn’t even look me in the eye. Never had a one on one. Weekly meetings only pertained to transmitter projects. Management refused to use ticketing g system.