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      ghSMART

      Engaged employer

      ghSMART reviews

      They Don’t Practice What They Preach - Principal ghSMART Employee Review

      2.0
      Apr 26, 2025
      Principal
      Recommend
      CEO approval
      Business outlook

      Pros

      Engaging work, mostly talented colleagues, and attractive compensation. The freedom and flexibility genuinely work.

      Cons

      The culture falls far short of what’s promised. Within the European team, a toxic dynamic, largely driven by the partner group, has taken hold. Gossip, backstabbing, favoritism, and personal biases run deep. Partners shy away from giving open, honest feedback, instead choosing to badmouth individuals privately to select consultants. Some consultants regularly spread subtle rumors about teammates, and rather than stopping it, partners not only allow it, they reward it. As a result, a small “inner circle” gets consistent preferential treatment on projects, even when they lack the necessary skills. Meanwhile, others put in extraordinary effort with little recognition. It’s deeply disappointing.

      avatar
      ghSMART Response
      1y
      Thank you for taking the time to share your experience. We’re glad to hear that you’ve found the work engaging and the flexibility real, and have seen the opportunity to work with talented colleagues. We’ve of course also noted, with concern, the issues you’ve raised, as the dynamics described do not in any way reflect our intended company culture - as you point out. It disappoints us to see that even one person would feel this way. We take this feedback seriously and will double down our focus to better understand how we can continue to strengthen team dynamics and reinforce the values that matter most—trust, fairness, and inclusiveness for all. We believe strong leadership is not only about results, but also about creating an environment where everyone can do their best work and grow. As you know, we encourage people to raise concerns and share feedback, and if you’re not getting the support you need, please feel free to contact your mentor, our PD team, a partner, or another member of the OT. Thank you again for sharing your perspective and continued contributions to the firm. - Barney Hamilton, Chief People Officer

      Explore other reviews about ghSMART

      5.0
      Dec 18, 2025
      Consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      - I get to do the leadership and organization work I love, every day - We get to work at the highest levels of influence (CEOs, boards) with the most prominent clients in the world - Colleagues are genuinely kind and collaborative, there are no politics or backstabbing

      Cons

      - A good chunk of the work is solo, which creates a lot of flexibility but is a switch from traditional consulting - The remote culture isn't for everyone although the firm does a pretty amazing job of bringing people together. And when people are together the are remarkably present

      2
      5.0
      May 19, 2025
      Executive business partner
      Recommend
      CEO approval
      Business outlook

      Pros

      There are many pros to working for ghSMART - 1. The team - people at ghSMART are amazing, supportive, and genuinely care for each other and want each other to win and be successful. Hands down, the most unique, intelligent, caring group of people I've ever worked with. 2. The culture allows you to be yourself and work within the freedom and flexibility the company prides itself on. I have never worked anywhere where it's encouraged to take a field trip with your child, make appointments during the day, enjoy dinner with your family every evening, and the list goes on - that's the ghSMART way! 3. Working fully remote has been such a fantastic bonus to working at ghSMART. I still feel connected, I get to see my colleagues in person from time to time, yet my work/life balance is the best it's been in my entire career. 4. The leadership team is available to connect with; they listen to their teams. The C-Suite team is newly formed and makes an incredible lineup of dynamic, approachable leaders.

      Cons

      There are none that I can see.

      3
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