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      Trying hard but failing to deliver - Implementation Consultant emarsys Employee Review

      2.0
      Mar 16, 2018
      Implementation consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great individuals (on a personal level) - They 'talk the talk' (transparency, support, people first) - Starting to introduce leadership training - Great 'brand' (on the outside)

      Cons

      - Below market salary with no pay reviews - Below market level benefits - Too many ego's and 'lifers' - Low paid, unskilled staff preferred over experienced hires - Aggressive, obnoxious senior management who don't know their teams names (I was called 'sweetie' for most of my time there by a certain someone) - All the investment went into sales & marketing, under the surface it's a fight to keep everything going - Blame culture; no-one works together, they just look for scapegoats - If you're not in sales, you're not important.

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      5.0
      Jul 19, 2025
      Solutions consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Best work/life balance imaginable No micromanaging Given good balance of support and space to do job

      Cons

      Technology is falling behind competition Lack of innovation is hurting ability to close deals

      2.0
      Jan 15, 2026
      Revenue generating position
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice colleagues to vent with about the nonsense that exists.

      Cons

      Most people don't actually work and B.S. through QBRs, revenue calls, etc. Leadership shows favoritism and success is 95% dependent upon accounts. Marketing is a JOKE! Companies still don't know who Emarsys is after years of wasted marketing dollars (talk to the CMO for two minutes and you'll immediately realize the problem). Very few knowledgeable solution experts, and several are just taking up space - literally a waste of resources (again, talk to their leader and you'll pinpoint the problem). The platform itself is limited and SAP is driving a wedge between the overall partnership. Very few shared accounts with broader SAP and resentment amongst revenue generating teams is the norm. Constant lies to cover up the writing on the wall. No direction from the top down - blind leading the blind.

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