New Agent - Real Estate Agent eXp Realty Employee Review

2.0
Apr 29, 2020
Recommend
CEO approval
Business outlook

Pros

Access to classes online, l have always got some sort of response via email. Older agents do really well! Modern business model

Cons

I’ll be honest I haven’t had the best experience. I am a brand new agent who feels I was mislead on all the resources and trainings I would have. I have taken as many online classes as I’ve been able to and have mainly trained myself with online coaches. I join as many calls as I can a week. It’s like learning a complex business by listening to a podcast. Be aware as a new agent you will have your fees AND an additional 10% plus another 10% for your mentor and “mentoring fees” I wouldn’t write this review if I hadn’t exhausted all my resources. Many times reaching out as a new agent I have been met with a dismissive attitude. Even from my state broker. Who has this giant chip on her shoulder for some reason. I’ve owned a business before so I don’t need hand holding but if the overall attitude is that new agents aren’t important than why bring them on? I’m doing really well because of my drive not because of the support from eXp. My intention was to be proud of the brokerage I joined but if one more person at this company speaks down to me or doesn’t construct a professional email I’m going to have to go somewhere else. Learning a new industry is hard enough and people need people in this type of business. I just wish this felt more like a tribe.

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eXp Realty Response
6y
Thank you for your honest review! We welcome any and all feedback from our agents, both here on Glassdoor and with our NPS surveys. The eXpert care team was formed with you in mind and we never want to leave you feeling unsupported. You can absolutely remain anonymous, even if you come talk to us. We are currently located in the transitions department lobby and we can take action on any issues you are still having. We, along with your personal Connect concierge, are here to support and guide you!

Explore other reviews about eXp Realty

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great systems in place to succeed

Cons

Hard to jump in and learn if your new

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

The revenue share is great and makes it worthwhile

Cons

all calls to support are outsourced and are seldom able to be solved over the phone late response to emails in a business where time is money need to sign on to their virtual cloud world if you need some help in the field which can be inconvenient when you are actively showing houses has lost all sense of a small brokerage feel, especially when you need help or help navigating a transaction.

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