Wish i had no rating option - Manager eGain Employee Review

1.0
Apr 30, 2025
Recommend
CEO approval
Business outlook

Pros

My manager and colleagues have always appreciated my work and supported my growth. Unfortunately, my manager was required to let me go due to decisions made by company leadership, which tends to follow a very traditional approach and was not open to implementing new ideas. My positive rating reflects my respect for my manager and colleagues, not the leadership

Cons

The CEO appears to lack clear visibility into some aspects of the business and needs therapy. This seems to be related to challenges in managing stress, as he sometimes raises his voice during meetings when things do not go as expected, rather than maintaining a calm demeanor.

Explore other reviews about eGain

2.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The role provided exposure to complex products and large-scale systems, which was valuable. However, maturity varied across teams, and priorities often shifted, making long-term planning challenging.

Cons

Leadership decisions during the later months lacked consistency, which affected team composition, ownership, and morale. Organizational decisions were sometimes impacted by external factors such as visa constraints, resulting in uncertainty for teams. Greater stability in leadership vision and clearer workforce planning would significantly improve the employee experience.

See reviews by: Helpful|Rating|Date|All