Would not recommend joining here - Software Engineer-Developer eGain Employee Review

2.0
Jan 2, 2016
Recommend
CEO approval
Business outlook

Pros

Exposure to International work cultures. Freshers get a good atmosphere to learn.

Cons

Very old on tech stack and processes. Rigid and resists change in all formats. Legacy systems and management. Have to support IE6+. Middle management not willing to learn at any level. Worst place to start career.

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1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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