good - Software Developer eGain Employee Review

5.0
Jan 18, 2023
Recommend
CEO approval
Business outlook

Pros

friendly environment at work found

Cons

i could not remember any

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eGain Response
3y
Thank you for sharing your experience and taking the time to write a review! And thank you for all your contributions during your employment with eGain. We work to create an inclusive and collaborative culture where all employees are treated respectfully. Please continue to share with us on Glassdoor any additional feedback you may have and we wish you the best in your future experiences!

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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