Excellent work environment - Software Engineer I eGain Employee Review

5.0
Oct 18, 2022
Recommend
CEO approval
Business outlook

Pros

Working for more than 1 year and the work culture is excellent and good for long term growth.

Cons

No cons to think of.

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eGain Response
3y
Thank you for taking the time to share your feedback! At eGain, we value the input of our employees and strive to create a positive working environment. It's great to hear that you're experiencing growth in your career with us and we thank you for all your contributions!

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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