Good company if you want to lea - Software Engineer eGain Employee Review

2.0
Oct 18, 2013
Recommend
CEO approval
Business outlook

Pros

1. Senior developers are helpful and approachable 2. Good place to learn the basics

Cons

1. Lots of office politics 2. Old school beliefs and methods by senior management. 3. Inflexibility 4. Repetitive work ; there is little scope for growth 5. People are not valued in company. Lots of people left in the last one year. 6. People seem to have no clear idea where the company is heading.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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