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      eGain

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      eGain reviews

      I really enjoyed my time at eGain Communications. - Anonymous employee eGain Employee Review

      5.0
      Oct 28, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are many contributing factors which make working at eGain, a great experience. Some of which, include: a dynamic environment in which beginners can learn new skills & gain plenty of experience, collaborating with a team of highly qualified professionals, and having a fun at the same time.

      Cons

      There are none as of yet.

      Explore other reviews about eGain

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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