Decent place to work but not upto date with latest tech stack - Senior Software Engineer eGain Employee Review

3.0
Sep 28, 2025
Recommend
CEO approval
Business outlook

Pros

Some people are really knowledgable and great to work with.

Cons

Need to upgrade the back end. Management must understand changing goals overnight doesn't help the product quality.

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1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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