3.0
Apr 14, 2025
Former employee, less than 1 year
Dublin, Dublin
Recommend
CEO approval
Business outlook
Pros
Middle management and teammates are nice and helpful.
Cons
Metrics are a bit tricky to hit as 75% of your calls will be unhappy customers who you have to deliver a negative outcome to. Tools are outdated and slow to use Lots of outsourced agency employees who are useless