Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      eBay

      Engaged employer

      eBay reviews

      Worst company ever - Customer Service Teammate eBay Employee Review

      1.0
      Nov 19, 2022
      Customer service teammate
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH is nice Benefits are good I.e health insurance

      Cons

      Absolute worst company ever no stability no consistency, policies are unjust. Customer's and sellers get scammed all the time. Its a scammers paradise. Very little you can do for people when they get scammed even with proof. Back office haven't a clue, TLs have zero communication with teammates. Customer's are unbearable constant screaming down the phone. Horrible place I'd never work there again I'd rather clean toilets for a living

      Explore other reviews about eBay

      5.0
      Mar 28, 2026
      Seller
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible and intuitive to use

      Cons

      Buyers always get prioritized with no full comp to sellers

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

      See reviews by: Helpful|Rating|Date|All
      Related searches: eBay jobs | eBay salaries | eBay benefits | eBay interviews | eBay conversations
      eBay reviewseBay Customer Service Teammate reviewseBay review