Great company, horrible members - Customer Service Representative eBay Employee Review

4.0
Sep 15, 2021
Recommend
CEO approval
Business outlook

Pros

eBay as a company is awesome. They recognized hard work and acted promptly to reward it, and they are one of the only companies that has ever listened to my mental health concerns and made them a priority. Their pay is some of the best also.

Cons

eBay members, aka the people you’ll be catering to, can be some of the worst people that have ever existed. They’ll call you all sorts of names, berate your job (even though you probably make more than them lol), and are just generally rude. Don’t get me wrong, there are nice people, but I’d say for every nice person you get, you get 3 child-like adults, and that’s just not a nice ratio. Also, their PTO isn’t that great. Their benefits are superb tho!

Explore other reviews about eBay

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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