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      Payments is not "real" eBay - Director eBay Employee Review

      3.0
      Apr 6, 2021
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great mission - High impact work - Decent compensation, though not inline with FAANG

      Cons

      - Autocratic payments leadership, tends to micromanage everything - Payments leadership never takes blame for anything but always looks for people to blame, both within and outside of payments - extremely frustrating - Inability to make a decision and stick with it. Decisions are constantly revisited causing teams tremendous churn - Payments leadership team says the right things to employees, but doesn't act accordingly (e.g., WLB has been in the toilet for 2 years, yet all we get is a no meetings day - that is actually filled with meetings - once a month? PayPal does proper days off once a month)

      avatar
      eBay Response
      5y
      Thank you very much for your time and feedback. We're sorry to hear that you felt like the culture and other parts of your current role don't line up with the eBay way. If you'd like share more, we'd be grateful. Please feel free to email us at glassdoorfeedback@ebay.com.

      Explore other reviews about eBay

      5.0
      May 17, 2026
      Group product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      good culture friendly people and good benefits

      Cons

      leadership direction politics tenured individuals who do not change their ways of working

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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