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      eBay

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      eBay reviews

      micro management on overdrive - Customer Service eBay Employee Review

      2.0
      Jun 11, 2020
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      A good canteen with low prices. Alot of good people working there

      Cons

      Micro management is ridiculous there. Where management are all clicky, and if you dont fit their mold you are treated badly. There are constant changes to make your work more difficult, but the changes arent told to the customer service agents, until they are already live. Work life balance does not exist. If you need time off, chances are you will be denied because there is no availability.

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      5.0
      Mar 28, 2026
      Seller
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible and intuitive to use

      Cons

      Buyers always get prioritized with no full comp to sellers

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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