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      Numbers Driven Company without care for the individual. - GCX BSE Customer Service Representative eBay Employee Review

      1.0
      Feb 21, 2020
      Gcx bse customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits, making new connections, free eBay store

      Cons

      Unrealistic expectations for stats. Expected to give the best customer service in under 9 minutes while site issues are constantly popping up without fixes. Updates for the sake of updates instead of forward progress. Removing any thinking that isn't aligned with the looping mess that eBay is inside.

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      5.0
      May 17, 2026
      Group product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      good culture friendly people and good benefits

      Cons

      leadership direction politics tenured individuals who do not change their ways of working

      5.0
      May 27, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

      Cons

      Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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