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      eBay

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      eBay reviews

      Awesome! I loved it! - Customer Service Representative eBay Employee Review

      5.0
      Jul 16, 2012
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and work environment. Challenging work with very competitive pay. I always felt like I mattered to my supervisor and the company as a whole. If you had problems, they were very willing to work with you. i also had wonderful experiences getting top-notch training from the company. Wonderful job!

      Cons

      Sometimes you dealt with upset customers on the phone, but that's why they pay you the big bucks.

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      5.0
      Jun 24, 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      All good, love this company and this job

      Cons

      No, everything's just nice. I love the company

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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