Terrible Culture and Cowardly management - Customer Service Representative (CSR) eBay Employee Review

1.0
Oct 1, 2025
Recommend
CEO approval
Business outlook

Pros

None None None None None

Cons

The interview process was a complete joke. Management is cowardly and very incompetent... will "quiet fire" you by assigning work to contractor and removing permission to tools. Too many quiet layoffs to increase stock price and a protect a stagnant company with no innovation... truly LLMs will be running ebay's infrastructure in 2-5 years

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5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

good culture friendly people and good benefits

Cons

leadership direction politics tenured individuals who do not change their ways of working

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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