Pros
The product and the customers are amazing. I enjoy training and developing the amazing people I work with. There is so much opportunity for greatness within the company, we just lack the direction to get there.
Cons
If every district , region and the company is not making sales plan, and traffic is down, why are we tearing apart our teams? The issue is bigger than the stores. We have a ralley call every week, there are not enough conference calls in the world to get us to make our numbers, Let's stop all the calls to motivate business, and start making changes, Give us better looking stores, and give us a clearer identity on what we stand for. The stores are a mess, visually. None of them look alike, and we don't look professional. We block our artistry by putting giant banners in the windows, our upper management changes every two years, we don't carry industry current colors, and we wonder why we have problems ? When the previous VP was here , we had more of a balance between work and life balance, Now, if you have an outlet for Thanksgiving, and you are a DM, be prepared to work Thanksgiving day, and black Friday. It would be great if we could be trusted to set our teams up for success and take our Holiday's off instead of getting calls and emails and not having any balance. I check my business every day, but I also trust my people to do what I have trained them to do on my days off. We cannot work 24-7 and be good for our districts. In addition, don't try to do a store visit and not be distracted by your blackberry. You need to be able to be reached by email every second of the day. Even though our RD and the whole company, has our schedule.