You will be asked to do a lot more than you originally agree to. - Accounts Receivable Specialist Zywave Employee Review

3.0
Nov 21, 2023
Recommend
CEO approval
Business outlook

Pros

My team was amazing. I enjoy everyone who worked within our small circle. I also have one of the best bosses anyone could ask for.

Cons

There is little to no communication from other teams outside of your departments. Sales will not explain contracts or information to partners accurately and it will make your job hell as they don't believe they need to communicate to anyone after they have made the deal. You will be asked to do WAY more than what is first advertised as no one wants to do anything in any of the other departments. They also had two layoffs within one year both around the holidays. Yikes, No one calls partners except collections, infuriating clients as they do not have a customer service department at all. There are five partner success works for thousands of partners and the work load is insane, making it very difficult to be successful.

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Zywave Response
2y
Appreciate your perspective and insights regarding internal workflows and collaboration. Zywave is embracing offshoring as an opportunity to increase our overall headcount and create balanced workloads and a high quality customer experience.

Explore other reviews about Zywave

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Product is good and growing

Cons

The company is growing so growing pains are expected

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The company has gone through a leadership change over the past two years and it shows — the strategy makes sense now and people actually believe in it. The people here are great and willing to help, which makes a big difference. If you want to grow and take on more, the opportunity is there.

Cons

The product portfolio is broad and priorities can shift quickly — if you need a predictable environment this probably isn't the right fit. The pace is fast and you have to be comfortable with that.

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