Uncomfortable environment, uncompromising leadership - Anonymous employee Zuto Employee Review

1.0
Jul 26, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great location, heart of the city centre - Almost all staff friendly and approachable - Passionate and caring CEO - Open plan office environment makes for easy collaboration with peers - Great opportunity to learn

Cons

Office morale very low, and has been for a while, entirely down to the presence and actions of the current CTO (appointed in the autumn of 2015), who has a very short fuse and very little patience. Staff members tend not to disagree nor cross paths with him when conversing, for fear of job loss or some other form of reprisal and as a result provide lip service more often than not. This will ultimately be to the detriment of the company, and sadly great news for our competitors. The CTO does not acknowledge his staff most of the time, very sad to see. These are the very people who should be looking at him for inspiration, guidance and as an effect be motivated to deliver a fantastic product and service for our customers. It's uncomfortable to be in the same office as him. There is a sense of relief when he is not present.

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Zuto Response
9y
Thank you for taking the time to leave a review. We’re pleased you’re enjoy the office location and environment, friendly colleagues and Jim will be glad to read your kind comments about him. Learning and the opportunity to develop is hugely important to us so it’s great to read you’re experiencing this too. We’re really sorry you feel morale is low. We’ve gone through a period of change which can take some time to embed, with the new ways of working and the aligning to the company vision. We will pass on your feedback to Jim and the leadership team and we do ask that you come and speak to either a member of the Engagement team or Jim if you have any concerns or recommendations for improvement. Rest assured the vision remains the same and the customer remains centric to all decisions. We hope that you continue to stay on the journey with us. Kind regards, the Engagement team

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Cons

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