Micromanagement + Unrealistic Goals - SMB Account Executive ZoomInfo Employee Review

2.0
Jul 30, 2024
Recommend
CEO approval
Business outlook

Pros

Base was reasonable & so was OTE.

Cons

Onboarded us and the second we logged on our calendar was packed with back to back meetings, homework, etc. The onboarding process is intense & they constantly put you on the spot to perform mocks in front of others even from day 1. Before my ramp period was ever over, they put majority of us on PIP’s & started micromanaging us - even if you were doing well. Lots of negative energy from stressed out leadership to get us to meet unattainable goals. I think if I was selling mid-market or enterprise it would be easier. Any inbound leads would be small companies that couldn’t afford our product. Avg deal size 20k. Overall, before ramp was even over my sales manager and most of our team was eliminated without any explanation. Last but not least I was disappointed with the technology. They provided us old HP laptops that would constantly stall out - along with a charger that expired the day I got it. I had never had an issue hitting a quota, nor have ever needed anyone else over my shoulder constantly & trying to hop on every single meeting to help close (which was not affective btw).

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ZoomInfo Response
1y
Thank you for your feedback. We appreciate your hard work and dedication. We understand that the onboarding process and the expectations can be intense, and we aim to support our employees through challenging periods and offer many feedback opportunities and tools and support along the way. Last month, as you know we restructured so that every rep is focused on a specific segment: SMB, Mid Market, or Enterprise. By segmenting the New Business team, we are driving improvement in win rates, ASP increases in up market segments, better retention downmarket, improved enablement, and more role specialization. We regret that you experienced issues with technology and micromanagement but thank you for sharing your experience and concerns, and we wish you all the best in your future endeavors.

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5.0
Jun 17, 2026
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Pros

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Cons

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3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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