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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      We are micro-managing this toxic, unethical, nepotism, Bro! - Senior Account Executive ZoomInfo Employee Review

      1.0
      Jan 13, 2023
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The headline says it all. You could create a sitcom about this hilariously unethical company. Communication is non-existent because the leadership team is insecure and always looking out for themselves. One Director was told by a prospect that she felt like she was at a rental car counter because of his desperate sales tactics....which we are forced to emulate....or else. Yes, "or else" should be our company slogan. That is leadership and legal's approach to employees and customers. The CEO feels entitled to customers' money and to employees' time. Glad to have survived the recent layoffs....quiet quitting is part of the alternative culture here.

      Cons

      One time at Zoominfo camp...they removed the SDR team from our product and then doubled our sales quotas while reducing our commission rate. Stalkers love to use our data and we don't really try to honor data removal requests.

      avatar
      ZoomInfo Response
      3y
      Hi, thanks for taking a moment to share your thoughts about working here. Your feedback concerns me. We have a clear code of business ethics that every employee signs before they start work with us, and we expect all employees to abide by it, including and especially our leadership. Any perceived unethical business practices should immediately be reported to HR or anonymously on our whistleblower hotline. Please speak up if you see something wrong! One point of clarification I would like to make, though, because it’s incredibly important to us – we have a turnaround time of less than 48 hours for requests to remove data from our platform and currently our backlog stands at zero. Our Compliance team did a fantastic job smoothing out this process in Q4. Also, as a point of fact, we have never in the history of the company doubled quotas. If your ZoomInfo experience is not living up to your expectations, and you’re not feeling supported, I want to work with you to make it right. I want to see all my AEs thriving and advancing. My door is open if you’d like to have a conversation. – Steve Waters, ZoomInfo Vice President of Sales

      Explore other reviews about ZoomInfo

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      2d
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
      2.0
      Jun 5, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Challenging work environment, made me a better sales person

      Cons

      Poor leadership, product and GTM motion that failed to adapt.

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