High achievers flourish here - Customer Success Manager ZoomInfo Employee Review

5.0
Mar 2, 2022
Recommend
CEO approval
Business outlook

Pros

- Clear paths and opportunities for advancement - Strong leadership and coaching support - Metrics are reasonable to achieve - People are kind and helpful

Cons

The pace can be overwhelming at times, and you have to be very diligent to stay on top of product updates and initiatives. The enablement team is world class and gives you all the resources you need to be successful in managing changes.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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