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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      Hypocrites - Sales Development Representative (SDR) ZoomInfo Employee Review

      3.0
      Jan 20, 2022
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      #1 Product, inclusive culture, positive environment

      Cons

      Tout versatility of GTM platform but internally uses competitors like Outreach and FrontSpin. Tons of incorrect, duplicate records in ZI and in Salesforce, despite preaching Ringlead, Enrich and data quality. SDRs waste time calling old leads and need to verify info with LinkedIn. Little to no training or coaching, even after Chorus acq. LTS taught by someone who can't sell. I was once a believer, but ZoomInfo does not practice what they preach.

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      ZoomInfo Response
      4y
      Thanks for taking the time to leave your feedback on what it’s like to work at ZoomInfo. We’re happy to hear you like the product and feel that our culture and environment are inclusive and positive. In terms of our database, we seek to hire the best talent available who work tirelessly to ensure our users get the most accurate, up-to-date data when using our platform. Thank you for your recommendations. We are constantly looking to improve our technology, SPIFs, and general cross-collaborative alignment. If you have anything else to share, contact us at HRfeedback@zoominfo.com. - The ZoomInfo Employee Experience Team

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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