Everything I want my company to be - Customer Success Manager ZoomInfo Employee Review

5.0
Jan 27, 2021
Recommend
CEO approval
Business outlook

Pros

This place has integrity. I have been in some version of a sales org for most of my career and this is the first company that I feel truly means what they say. They deliver an incredible product and they care for their customers. When a customer has an issue its all hands on deck to make things right as fast as possible. As an employee, I feel supported and heard. I never feel pressured to do something that isn't in the best interest of the customer and even though they are here to make money they do it because they are selling a solid product and they care for all parts of this business. They do what they say and they are always working to be better. The upward mobility is also INSANE I love this job. Apply you won't regret it.

Cons

There is a required test in order to be interviewed. As someone who is miserable at tests but thrives in social spaces, this was really inconvenient. It seems to keep people out of the org that may be an amazing fit but, like doesn't do well with tests.

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

See reviews by: Helpful|Rating|Date|All