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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      True Colors - Account Manager ZoomInfo Employee Review

      1.0
      May 8, 2020
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been with the company for about 4 years as a happy, very successful employee. Like any company, there have been bumps in the road but the positives outweighed any of the negatives. The product is best in class, people are wonderful, and the opportunity ahead made the grind worthwhile.

      Cons

      All of this changed with COVID-19. ZoomInfo's true colors came through and no matter who you are at the company, how well you've done, or what you may be dealing with on a personal levels... does not matter. In fact, I don't think they even see you as a person at this point. Life outside of work? Is that a thing? You are expected to work 10+ hours a day. The day begins with getting bombarded on every deal and hammered that we are not doing enough. "Slow day. Need to do more. Get business now. We are behind. Do more. You will be working weekends if we don't hit our number. Don't get coffee. Start work now. You are disappointing the business." Sounds like a great way to start the day. Right? As a very motivated individual... threats are the worst way to motivate a sales team. I've gone back and forth on writing this review for a couple of months since my experience for the past 4 years has been positive. However, people need to know that when it comes down to it, you are just a number and your mental health or who you are as a person, does not matter to them. This is already a very challenging time for everyone and how they are treating their employees is detrimental to our mental health.

      avatar
      ZoomInfo Response
      6y
      Throughout this pandemic, we understand circumstances have become increasingly stressful, but we believe ZoomInfo has stayed focused on employee well being. ZoomInfo has remained diligent in increasing communication, employee safety, and mental health support throughout the stay at home order and has also received extremely positive feedback from an internal employee survey related to the handling of COVID-19. Given that you are a current employee, we hope that you will consider reaching out to HR so we can get additional details and attempt to improve your overall employee experience.

      Explore other reviews about ZoomInfo

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      1d
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
      2.0
      Jun 4, 2026
      Vp
      Recommend
      CEO approval
      Business outlook

      Pros

      decent pay and average benefits

      Cons

      Toxic leadership and mgmt; good RSU given at joining but u will get fired before they vest; that is the strategy of this company; bad management and badly needs a professional CEO; too late may be

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