Great Product, Not a Great Place to Work - Account Executive ZoomInfo Employee Review

2.0
Mar 11, 2020
Recommend
CEO approval
Business outlook

Pros

Phenomenal product. Best business intelligence/contact data solution out there and the solution works which makes it easy to get behind and sell. They have snacks, hot and cold brew coffee and subsidized vending machines with lots of beverages but this is mostly to keep you going while working extremely long hours.

Cons

DiscoverOrg acquired ZoomInfo in Feb 2019. The end result has been the development and launch of a truly incredible product which very much works. Unfortunately, along the way the company has assumed DiscoverOrg's corporate identity which completely shifted the ZoomInfo culture and work environment. The real problem with this is the hard work and dedication that goes into the development, support, and sales of this product goes completely unnoticed by leadership as they are always expecting and pushing for more. Leadership works everyone like dogs all while making constant changes, incorporating new processes, goals, deadlines and metrics that they want to see achieved without taking into consideration the real bandwidth of their employees' work capacity. Benefits are relatively limited for such a fast growing company and they haven't indicated any plans of providing stock options to employees who have no vested equity in the company. Leadership also constantly keeps employees in the dark about what is going on with decision making and they tend to drop huge announcements/changes on people with little-to-no consideration for the impact that they will have on their job, performance and morale. Company culture sucks. They don't offer company sponsored events or any fun activities outside of work (didn't even have a holiday party in 2019) and people are so focused on "hitting their number" that there tends to be a "keep your head down and work" culture that yields little employee engagement or enjoyment amongst co-workers.

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ZoomInfo Response
6y
Thank you for your feedback. Acquisitions always come with hurdles when attempting to combine two cultures and our team is constantly working towards building a truly exceptional culture as a result. We take any opportunity to learn where improvement is needed, and we wish you well in your future endeavors.

Explore other reviews about ZoomInfo

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

decent pay and average benefits

Cons

Toxic leadership and mgmt; good RSU given at joining but u will get fired before they vest; that is the strategy of this company; bad management and badly needs a professional CEO; too late may be

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