It was really great, until it was not. Once they were acquired by DiscoverOrg, things quickly went downhill. - Anonymous employee ZoomInfo Employee Review

2.0
Apr 25, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s a brand new office — free snacks and cold brew; there’s a gym with showers, Pilates and a HIIT class a couple times a week; “wellness” and mother’s rooms and TONS of conference/collaboration rooms. The facilities is beautiful and easy to get to off I-95. I never had trouble getting to the old office, or the current office. They’re flexible about working from home — there are people who work completely remotely, people that work 2-3 days at home, and people that work solely in the office. This mostly depends on your manager, but the completely is relaxed about it as a whole. They also are flexible about when you’re in the office. Again, depends on your manager but I’ve seen people come in at 10/11am and as long as they work 8 hours a day, they’re fine. The people here are fantastic. I’ve made some long last friendships here, and genuinely enjoy almost everyone I work with.

Cons

Benefits changing — we got an awesome 401K match in January (when executives were privately working on the acquisition) and then had it quickly downgraded when we were acquired. If you had stock in the company, you got what was already vested and then the rest would be paid out over the course of the next 2 years. I’m not sure if that’s standard, but it definitely makes people feel like they HAVE to stay which definitely lowers morale. Everything seems to be focused on going public next year, which is great because more things are getting done by the book and being documented well but there’s just change after change after change, with not a lot of directive. There’s a lot of animosity between each department. Sales doesn’t like finance. Finance doesn’t like engineering. Marketing doesn’t like anyone. We’re one company. We’re all here for the same reason, we all have the same goal. That leads to communication — there is none. No one has any idea what’s going on. It’s not just interdepartmental, NO ONE has any idea what’s going on, until after the fact. Managers (in all departments) need to do a better job of addressing changes and concerns, before and as they happen.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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