Onboarding Experience - UX Research Lead Zip Co Employee Review

5.0
Jan 13, 2026
Recommend
CEO approval
Business outlook

Pros

This is my first week at Zip Co, and having just come from one of the big four banks in Australia I have been deeply impressed by their onboarding experience. It far surpasses the onboarding process offered by my former employer. It is very well thought out and structured, the whole week has been dedicated to meeting each of the teams and learning their relevance to the business. The culture of the Zip team has also far surpassed my expectations, everyone is super friendly and helpful. I couldn't be happier that I am part of the Zip team.

Cons

None that have surfaced whatsoever.

Explore other reviews about Zip Co

5.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not only does Zip do a great job at foster culture in a remote environment, but they also provide a great competitive comp package

Cons

None that I can think of at the moment.

5.0
Mar 11, 2026
Recommend
CEO approval
Business outlook

Pros

They live their company values and the culture at Zip is felt from day 1 and even during the interview process. Everyone knows there are high expectations but they also know it is a team effort, and human centered approach to management, leadership, and getting things done. The benefits are great (health insurance covered at 100%) and the pay is on par with the market. They reward your hard work and are flexible for parents and life outside of work. It is also a very diverse group of people in both leadership and throughout the company which gives Zip a competitive edge.

Cons

It is a lot of work so you do have to manage your time and capacity well in order to succeed here.

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