Horrible policies - Sales Associate Zara Employee Review

2.0
Apr 26, 2014
Recommend
CEO approval
Business outlook

Pros

Overall work environment is engaging, and provides full exposure to almost all current fashion trends; it is very easy to get job at the company, plus the learning curve is pretty smooth; employee discount.

Cons

Ridiculous management, as store managers have absolutely no power over anything (including everyone else in the store) and all decisions, which are always anything but right, are made by head office. If store sales will start to drop, they will cut employees hours, which leads to sales associates being unable to provide good customer services and tend to store issues properly as there is not enough people. This also leads to further reducing of sales, and employees will get even less hours and this circle could not be broken. Necessity to wait three months until you can get your employee discount and uniform. Career opportunities and capabilities for growth are rather low. Colleagues are not pleasant to work with, but this depends on the store.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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