Customer service - Anonymous employee Zara Employee Review

2.0
Nov 23, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Aesthetically nice stores/working environment. Nice co-workers and you meet cool people from around the world. Global commission helps in the busy season. Decent uniforms shoes and blazers are provided.

Cons

Not enough hours. No actual training at all, not even a mentor. Employee discount is a laughable 10% . Minimal room for growth. Associates are undervalued. No concern for work life balance when it comes to family.

Explore other reviews about Zara

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love my job a lot

Cons

No cons best place I wired

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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