Sales assistant - Sales Assistant Zara Employee Review

4.0
Sep 30, 2016
Recommend
CEO approval
Business outlook

Pros

Never bored Pay is great for retail since you also make commission based off of the entire store's earnings which is quite a lot as a result of Zara's business strategy. I'm probably biased cause I work at Eaton's which is the most profitable Zara in Canada but I'm making an extra $3.50 an hour to about $15.40 after deductions and it isn't even sale season. The work itself is straightforward -- I often come in and do the exact same thing everyday which makes it easy to go on autopilot on days that I'm not really feeling it and it allows me to practice and perfect what I need to do which makes the job become a lot easier over time. The discount is pretty great at 15% especially during sale season since managers will let you put items on hold which customers aren't even allowed to do.

Cons

As others have pointed out, managers can be incompetent... it's a fact that once accepted will make the job a lot easier (just don't expect a lot out of them, don't ever talk back and you'll be content). Coworkers are 😎. I think part of the business strategy is to hire less people, make customer service less of a priority and simply pushing as many clothes onto the floor as they can. This makes work straightforward but it can feel crappy rushing an opinion for a customer since the managers put a lot of stress on your restocking/cleaning speed. There have been times where I have been helping a customer and immediately afterwards my manager would come up right behind me and tell me that we NEED to hurry up with the restocking/cleaning aka just answer the customer's question to the bare minimum and get back to what really matters. Full-time employees spend more time with managers --> full-time employees get eased treatment on schedule changes

Explore other reviews about Zara

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love my job a lot

Cons

No cons best place I wired

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

See reviews by: Helpful|Rating|Date|All