Sucker you in with false promises, then treat you terribly over time. - Technical Account Manager Yardi Systems Employee Review

2.0
Jan 27, 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, especially health insurance

Cons

Terrible micromanagement, unrealistic expectations, lack of upward mobility, poor work life balance, average pay. They lie about all of these things upon interview, but you’re expected to work overtime (on salary) to meet their ever growing metrics. Every minute of the day has to be accounted for. I’ve had to work through my lunch break for a year straight. Poor documentation on software leads to difficulty providing correct answers to clients. No time to learn or improve due to constantly increasing metrics. I’m sure other teams might be ok, but the Breeze team is the most over-worked team in the company. It’s also not technical support based like the job title indicates. It’s accounting and customer support. Chats/phones mainly. The first year I was here was great, the next couple of years have whole teams wanting to quit from the stress. The company used to be about quality of service to clients, now it’s only about quantity of service. “How many clients can you assist a day.” They claim they’ve never done layoffs, but they silently fire people frequently so they can keep that claim.

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Yardi Systems Response
1y
At Yardi we care deeply for the wellbeing and success of each employe, and we find it surprising that you do not feel more comfortable sharing your concerns directly with senior management or with Human Resources after being with our Denver location for 4 years. Our leaders strive to provide clear and attainable goals and metrics to their teams, and employees are encouraged to connect with their managers to discuss their deliverables and any additional support they may need. Time spent supporting clients is logged so we can ensure that our clients’ needs are being met and that employees can best prioritize their deliverables on well-staffed teams. Logged time includes training, peer support, as well as personal time. Employee happiness and positive work- life balance are very important to us and while we have experienced some recent reorganization last year in our Breeze teams, it would be extremely unusual for anyone in the company to be asked to work such long days. When it comes to growth and career path options, we know that providing opportunities for training, learning, and advancement are critical for employee happiness and success. Yardi offers resources such as a tuition reimbursement programs, role specific workshops, and company conferences, so our employees can continuously grow as they advance in their careers. We have zero tolerance for discrimination or misconduct of any kind, and highly encourage anyone with a concern to schedule time to meet with any member of the HR management team or the VP of HR to further discuss.

Explore other reviews about Yardi Systems

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

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Yardi Systems Response
1mo
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Time off when you're able to get it.

Cons

If you are a high performer, be prepared to take on the workload of others. The company does not consistently hold underperformers accountable, which often leaves stronger employees constantly cleaning up the gaps. Hard workers tend to get burned out quickly. Work life balance is a significant challenge. It’s common to work through vacations, as you are expected to find coverage for your responsibilities while you’re away and reliable coverage is difficult to secure. This can create added stress both before and during time off. Overall, the environment may be manageable for someone who prefers a slower pace, but overachievers should be aware that their workload will expand without additional support. What is the most stressful part about working at the company? Lack of accountability for underperformers, which leaves high performers constantly left to fix their mistakes.

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