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      Yardi Systems

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      Yardi Systems reviews

      Waste of time - Customer Service Representative Yardi Systems Employee Review

      1.0
      Oct 4, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked a Yardi for three months. Only to do credit training then I was let go without a chance to even job cause I did not pass final of credit training. They give you all the hard problems so you will fail. They are always hiring for customer service rep with no intent to keep anyone I am sure. I have worked 15years in customer service and never felt so devalued in a position. Their training was a little intense. Kinda ridiculous. They set you up to fail. I am sure the job was 10 times harder than the training but I guess answering phones is not too complicated. I have worked customer service for 15 years never in my life.

      Cons

      Training was too intense and the job was not what you expected. It over exceeded and unrealistic expectations.

      avatar
      Yardi Systems Response
      3y
      Thank you for taking the time to write a review. At Yardi we strive to set employees up for success with kind and empowering leadership, collaborative teams, and a solid foundation of training. We aim to provide each employee with the tools and support they need for a successful career at Yardi. We genuinely encourage anyone who has concerns about training or their deliverables to connect with their manager or HR with suggestions for improvements. We wish you the best in your future.

      Explore other reviews about Yardi Systems

      5.0
      Jun 3, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Private company small circle very relaxed

      Cons

      Low pay, no room for growth if you're young.

      avatar
      Yardi Systems Response
      2w
      Thank you for sharing about your irvign experience. We strive to remain an employer of choice where each employee feels supported and valued and focus on paying in a fair and competitive manner. Employees have annual reviews with their managers to discuss goals and performance as well as opportunities for advancement based on contribution, and we often see healthy salary increases as our employees grow in their roles with Yardi and increase their subject matter knowledge. Wishing you all the best in your future endeavors.
      2.0
      May 12, 2026
      Technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

      Cons

      Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

      6
      avatar
      Yardi Systems Response
      1mo
      We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
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