Good place to be - Customer Success Manager (CSM) Workiva Employee Review

3.0
May 9, 2024
Recommend
CEO approval
Business outlook

Pros

The company does well in promoting well-being to a very high standard. Health benefits are good. Some people are promoted in the CSM team who deserve it.

Cons

It's best to open up some of the internal roles for outside candidates to offer some variety in the people that get promoted, especially when it comes to senior leadership roles. It may need sometimes seem like people are being promoted because they're close to the higher beings of the organisation.

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Workiva Response
2y
Thank you for your feedback. We consistently post positions, both internally and externally. This is the best way to ensure we are bringing in new talent to drive innovative thinking and support career internal career mobility. We are always open to hearing more about ways we can improve the employee experience. Please reach out to your People and Business Partner if you would like to share more.

Explore other reviews about Workiva

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great community environment to learn

Cons

Fully remote and no clear path to grow

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

3
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