Workiva Management Will Milk You For All You're Worth - Customer Success Manager Workiva Employee Review

2.0
Jun 3, 2015
Recommend
CEO approval
Business outlook

Pros

The people I work with are generally very nice and easy to get along with. This does not include management however. You let them trick you into thinking you have a great job, when in actuality its a slave ship.

Cons

Talk about being manipulated and taken advantage of. CSMs are the most valuable employees at Workiva since they work directly with customers, yet they are in the lowest paid position at Workiva. Exec's & management could care less if you have to work 70 hours a week for a year. As long as the customers happy, they are happy. The second you give a little slack and try to actually have a life outside of work, that's the second you'll get reamed out by your boss. I was once brainwashed into believing that Workiva appreciated their employees...that could not be farther from the truth. If you enjoy having any sort of a life outside of your career, then DO NOT WORK HERE! Pure Manipulation at its finest.

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5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidence. Supportive team

Cons

None thus far. Everything has been great

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

3
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