Good culture - Customer Success Manager Workiva Employee Review

5.0
Aug 8, 2018
Recommend
CEO approval
Business outlook

Pros

The product is a strong industry leader with no real competition. Workiva is a growing company with lots of exciting changes and opportunities that come naturally with growing pains. There are so many resources you can use for personal and professional growth. There is an open feel where anybody is encouraged to ask a question if they need to. All locations, especially Chicago, have a very millennial feel with no dress code, casual atmosphere, free lunches during busy periods, an awesome user conference and chill managers. No micromanaging because there is a lot of trust and autonomy. There are so many opportunities to get involved in the organization besides core roles such as mentoring, human resources involvement, fun side projects/competitions, and participating in interviews starting on your first day. There is also a focus on helping employees move up and succeed in their careers.

Cons

There don't seem to be many consequences for those who do their job poorly, so people who don't perform well are going to take forever to be fired.

Explore other reviews about Workiva

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great community environment to learn

Cons

Fully remote and no clear path to grow

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

4
See reviews by: Helpful|Rating|Date|All