Rapidly Declining - Anonymous employee Workhuman Employee Review

1.0
Mar 22, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Recognition program when the awards are given and approved. Flexible working depending on the leader.

Cons

Within my time at WH, things have gone downhill rapidly. From insincere company updates to layoffs this week the lack of communication from leadership is astounding. From HX having reviews removed to gaslighting reviewers in their responses, the cognitive dissonance between what we preach to the market to what we actually experience is unreal. Each company update maintains the position that everything is fine and fantastic but yet pipeline has slowed down and we've been in a hiring freeze for a year. This has not once been communicated in a company update. These layoffs were poorly communicated and left many people in a state of uncertainty for an entire day. The CHRO that was hired left shortly after starting with 0 communication to employees on their exit.

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Workhuman Response
3y
Thank you for taking the time to share your opinion with this review. Workhuman took the difficult decision to restructure its team to ensure that we continue to deliver maximum value to customers by investing in their needs. We are heartbroken by the decision and are committed to being as generous and helpful as possible with those individuals impacted by these changes. I want to address the point about the layoffs, as this is a human moment that we are all still grappling with. While we deeply regret that for some of our humans there was uncertainty throughout the day of the announcement, we were committed to communicating with the people directly impacted by the layoff in person, and not notifying them by email. Your advice to management is important and something we endeavour to do better at moving forward. If you would like to come and discuss the views you have shared above with me directly, I am more than happy to speak in confidence at any stage.

Explore other reviews about Workhuman

5.0
Feb 6, 2026
Recommend
CEO approval
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Pros

Flexibility Good pay and benefits On a good path for the future

Cons

Main offices in Ireland and Framingham can be hard for communications, but we make it work.

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Workhuman Response
3mo
Thanks for sharing your feedback and we're glad your working experience is a positive one.
2.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good coworker relationships Flexible schedule Some of the tech industry standard 'perks'

Cons

Burn out Constant pressure to increase profits Ineffective leadership Points recieved is considered part of your overall salary

6
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Workhuman Response
6d
Thank you for sharing your feedback and for recognizing the strong relationships, flexibility, and benefits that many employees value at Workhuman. We recognize that customer-facing roles can be fast-paced and that experiences can vary across teams. As our business continues to mature, we're investing in stronger planning, clearer prioritization, and more effective ways of working across the organization. We'd also note that while recognition awards are an important part of our Total Rewards philosophy and are reflected in employees' Total Rewards statements, they are separate from base salary and bonus compensation. Recognition is first and foremost about celebrating meaningful contributions and impact, while also providing employees with tangible rewards for the great work they do. We know there is always more to do, and we remain committed to listening, learning, and improving the employee experience as we continue to grow. Thank you for taking the time to share your perspective.
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