Workhuman interview questions

I interviewed for two separate roles. Both times the interview process consisted of a recruiter screen, a call with the hiring manager, a take home assessment and multiple interviews with future team members. A bit of a legnthy process but pretty standard these days. The thing that made this so negative is that BOTH times I made it to final round stages and after completion never heard from the recruiter again. I eventually reached out on my own and was told I did not secure the position. Really callous way to treat a candidate after investing so much time, especially at a company that purports to be "all about people" - do better.