Bad leadership. only care about sales - Anonymous employee Workato Employee Review

1.0
Sep 15, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Product is good and well-liked by customers - Benefits are okay - Friendly team mates

Cons

- Super focused on sales and every other teams suffer. local MD and new sales VP makes demands from other teams that are unreasonable and heavy, and my local lead does not seem to be able to say no because the company only care about sales, not other teams. every call is all about what can other teams do more to boost sales. no concern about other team's workload or morale. if we wanted to work like this, we will just join sales and earn more. we keep giving away free services just cause the sales team says we need to - Global CEO doesnt care about other regions and has not stepped in. look at the number of negative reviews about Asia so far. he hasnt even bothered speaking to us to address this so far and relies on the problematic local leaders instead. makes no sense, and shows he doesnt care about anything outside US - morale is at a all time low because of this, and people are going to start leaving. when i talk to my team members, most are looking outside for a new job

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5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

They make a great product, and the whole team is really awesome

Cons

Didnt find it at all

2.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility and abundance of PTO, great benefits with healthcare

Cons

Great product. Harder place to grow. I came in sharp, curious, and ready to build. I left with a clearer understanding of how culture dismantles talent and silences the pattern. The problem is what happens to people who show up with original thinking and the audacity to say so out loud. There's an unspoken system of mirror the room and you move forward. Challenge it and you become a friction point. It's not malicious but it is the water everyone's swimming in. Those who pattern-match to whoever has influence get rewarded. Those who bring a competing perspective, even if it could be a better one, tend to find themselves hushed and edged toward the exit. The mimic wins. The builder gets tired and broken. Ask most managers and directors where the organization is headed and why, and you'll get a polished reframe of the last all-hands. This layer as a whole lacks the strategic muscle you'd expect at this stage of the company. What you get instead is change for change's sake. Reorgs, pivots, renamed initiatives, new frameworks layered over old ones that never fully landed. The pace feels like momentum but it isn't. Every quarter brings a new energy, a new priority, a new Zoom call with a deck that makes it all sound like a breakthrough. Six weeks later no one can find the follow-through. Adoption doesn't happen because nothing stays still long enough to stick. If you're early career and want exposure to a fast-moving SaaS environment, there's something here. If you're a senior operator who wants strategic coherence to do the real work, go in with your eyes open. The chaos isn't a phase, its definitely manufactured as the culture.

6
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Workato Response
1mo
Thank you for taking the time to share your perspective. We’re glad you recognized the flexibility, benefits, and strength of the product. Those are important parts of the experience we aim to deliver. We also want to address the themes you raised. We operate in a fast-moving environment, and that pace can create tension between driving change and maintaining consistency. That energy enables innovation and growth, but it can feel disruptive depending on what individuals are looking for in their role and stage of career. Creating space for different viewpoints, and ensuring those perspectives translate into impact, is something we continue to work on. We expect our leaders to challenge thinking, not simply reinforce it, and consistency here matters. On strategy and direction, we are intentional about evolving as the company scales. That can mean refining priorities and approaches, with the expectation that these changes lead to clearer focus and stronger outcomes over time. We appreciate you sharing your experience. It provides useful perspective as we continue to grow and strengthen how we operate. - Workato's Glassdoor Team
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